Last Updated: January 2025

1. Information We Collect

At Trendstores, we collect information you provide directly to us, including:

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Improve our website and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To service providers who assist us in operating our website and conducting our business
• To payment processors to complete your transactions
• To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@Trendstores.pk
Phone: +92 300 1234567

Last Updated: January 2025

1. Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your eyewear, you can return it within 30 days of delivery.

Eligibility for Returns

• Items must be in original condition with all tags attached
• Items must be unworn and undamaged
• Original packaging must be included
• Prescription lenses cannot be returned unless defective

2. How to Initiate a Return

1. Contact our customer service at returns@Trendstores.pk
2. Provide your order number and reason for return
3. Receive a return authorization number (RAN)
4. Pack the item securely with the RAN visible on the package
5. Ship to our return address provided in the email

3. Refund Process

Once we receive and inspect your return:

• Approved refunds will be processed within 5-7 business days
• Refunds will be credited to the original payment method
• Shipping costs are non-refundable unless the item is defective

4. Exchange Policy

If you'd like to exchange your item for a different style or size:

• Follow the return process above
• Place a new order for the desired item
• We'll process your refund once the return is received

5. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately within 48 hours of delivery
• Provide photos of the damage
• We'll arrange for free return shipping and replacement

6. Non-Returnable Items

The following items cannot be returned:

• Custom prescription lenses
• Items marked as "Final Sale"
• Gift cards
• Items returned after 30 days

7. Contact Us

For any questions about returns and refunds:

Email: returns@Trendstores.pk
Phone: +92 300 1234567

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Trendstores website, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Interfere with the proper functioning of the website
• Attempt to gain unauthorized access to our systems

3. Products and Pricing

• All prices are displayed in Pakistani Rupees (Rs.)
• Prices are subject to change without notice
• We reserve the right to limit quantities
• Product images are for illustration purposes; actual products may vary slightly

4. Orders and Payment

• Orders are confirmed upon successful payment
• We accept JazzCash and EasyPaisa payment methods
• We reserve the right to cancel orders due to stock unavailability or pricing errors
• Order confirmation emails do not guarantee product availability

5. Shipping

• Standard shipping: 5-7 business days
• Express shipping: 2-3 business days (additional charges apply)
• Free shipping on orders over Rs. 5,000
• Shipping times are estimates and not guaranteed

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Trendstores and is protected by copyright and trademark laws.

7. Limitation of Liability

Trendstores shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website
• Any products purchased through the website
• Unauthorized access to your personal information

8. Privacy

Your use of our website is also governed by our Privacy Policy.

9. Returns and Refunds

Please refer to our Return & Refund Policy for details on returns and refunds.

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Us

For any questions about these Terms & Conditions:

Email: legal@Trendstores.pk
Phone: +92 300 1234567